Service & Support

Tech Two Solutions Sdn Bhd provides these excellent services with dedication and efficiency.

  • Hardware
  • Software
  • On - Site
  • System Testing

 

Maintenance and Repair 

Tech Two Solutions Sdn Bhd offers factory-authorized service and repair for barcode scanning, barcode printing, point of sale (POS) and RFID equipment. Our turn-around times for repairs are among the fastest in the industry. Examples of maintenance and repair services we provide include:

On-site repair: A factory-trained technician will arrive at your location within 24-48 hours of your service call equipped with the parts needed to perform repair on the first visit. This service is available in Klang Valley ( Selangor & Willayah Persekutuan Kuala Lumpur ) only.

Depot Repair: Send your hardware to a convenient depot location specified by us; a repair expert will diagnose the problem and provide a free repair estimate. Your repair will be performed within 48 to 72 hours of approval. This service is available in Malaysia only.

Every repair includes guaranteed workmanship, realignment, testing and return to factory specifications utilizing only OEM parts.

Product service contracts: Optional extended service contracts can be purchased for a vast majority of our hardware products. Our product experts can help you with the right plan that will extend the life of your purchased product and help you minimize downtime. Our service contracts are also available for purchase on our website or on the phone when you purchase your hardware equipment.

Please  Contact Us if you would like to purchase a service contract on a product you have recently purchased, or if you would like a quote for an equipment repair job.

Ours Services Department Call Centre :

Phone : 603 - 7804 8937 / 019 - 339 6680